Return notes for purchases
Shower to Shower is presented here as a product catalogue. Purchases take place through independent retail partners. The notes below explain how returns, damaged parcels, and scent choices are handled across those partner channels.
Returns go through the retail partner
Every purchase takes place through an independent retail partner. That partner manages payment, processing, parcel dispatch, and physical returns under its own store terms. This catalogue site holds no inventory, takes no payment, and issues no refunds. When a return or exchange is needed, start the request directly with the seller where the purchase was completed. The retailer account page or purchase receipt provides the necessary steps, deadlines, and requirements set by that merchant. Shipments must not be sent to the New Jersey corporate office, as parcels received there cannot be processed.
Damaged or leaking bottles
Bottles can occasionally suffer damage or develop loose caps during transit. Because all parcels are packed and fulfilled by the retail partner, replacement requests must be directed to that merchant. Most retailers request a brief description or clear photographs showing the broken cap, torn seal, or spilled powder. Keep the original carton, outer packing material, and damaged container until the retailer finishes processing the claim. Contact the customer service desk of the seller directly to review their options for a replacement shipment or account credit under their store guidelines.
Choosing a different scent family
A bottle may arrive in good condition while the scent profile simply does not match personal preference. Shower to Shower makes three distinct lines with a corn starch base. Original Fresh offers a traditional scent with chamomile notes. Morning Fresh features a lighter scent with lavender notes. Sport provides an unscented option for active routines. Each formula provides the same friction relief and moisture absorption across sizes of 8 oz and 13 oz. When an opened bottle cannot be returned to the retailer, consider trying one of the other two varieties on the next purchase.
Shower to Shower body powder absorbs moisture and reduces friction. For questions regarding an order, contact the seller listed on the purchase receipt.